sreda, 18. maj 2011

Social Media in the Classroom


Searching for results on Google about social media in the classroom, I found a Youtube video about prof. Michael Wesch explaining his use of netwibes for educational purposes.
Being already impressed by prof. Wesch work after seeing his youtube video “Web 2.0 … The Machine is Us/ing Us” I thought it would be interesting to see how he combines new media and a very old science – ethnography.
The netvibes page was interesting to browse about and I was lucky to incidentally find a student blog by stevcoop sharing thoughts on education and posting a video about it.
Here is just a quick insight:

But honestly my thoughts about education and its methods, its format, its non/effectiveness, its future have exploded since I started the class. With the help of Dr. Wesch and all my fellow Diggies, I’ve been introduced to whole new ways of thinking about education, and I’ve been challenged (sometimes painfully so) in a lot of different ways. I’d always considered myself a bit of a traditionalist (whatever that means) when it came to education. I preferred (and in some cases still do prefer) the smell and feel of books, using notecards to organize research, listening to old-style lectures--the ones where a professor just stands and talks to you as one who knows so much about the material and is excited about it and talks about it almost as if it were a legend passed down over generations. And I used to prefer it almost begrudgingly over the "newer" kind of methods, with professors using PowerPoints and interactive Clicker quizzes/sessions and all these various kinds of online/computer assignments But I had never really asked myself why that was the case. At some base level it almost felt like the new digital technologies were edging-out the older forms, and sometimes I’d get a bit defensive about it. But over the last year, and especially over the last semester, I’ve realized that it’s not like that or about that at all. Books and notecards are, like computers and blogging and video-editing, just a form of technology. And yes they’re different and do different things—that’s a given. But the real issue at hand isn’t the technology, but rather the learning process. It’s more important to focus on trying to encourage the inquiry process and to help students get to the levels of procedural and constructed knowledge. It's more important to get students excited about and engaged in the material, to the point that they're even talking about it outside of class (without having that being forced upon them by homework or stress/fear over not doing well on the test). That’s really what needs to be reformed, far more than the infrastructure.


I find this post expresses it excellently – the changes or better the not-changes in education processes. Obviously the technologies in learning environments have changed significantly – compared to the education of my parents, when the most advanced technology was an overhead projector (and computers were the size of rooms) to my early student years with power point to advances in the class “New Media & Society” (exploring everything yet unknown to a new media illiterate).

The point stevcoop also highlights is: getting students excited about and engaged in the material. However, this can not be achieved only with new/newer technology as I learned from my own experience – students themselves should achieve at least the desire to want to learn. I regret all the wasted hours not paying enough attention or skipping class, because it was “boring”. Obviously it really was boring, but it was boring, because I didn’t know what to do with that particular knowledge back then – with the experience I have now (and having had to learn stuff twice instead of properly listening once) I learned to value all the “boring” classes. Even though back then (nearly nine years ago, since I started university) I never believed to say this, but for sure it is true: “There’s method in (t)his madness.“

Prof. Wesch posted another video on You Tube “A Vision of Students Today” – it deals with students and expresses the everyday dilemma of modern education – from participation in class to the relevance of the studies. The video is based on wiki document, edited by 200 students, who basically surveyed themselves.

Apparently, we can’t afford to ignore new technologies and new media, among others also social media, so we should learn to use them to our benefit. With the right knowledge on how to handle them, we can easily change the “entertaining” side of them into a “motivating” function, without the fear that the strict education is becoming “edutainment”.

torek, 10. maj 2011

Facebook is an US government spying tool?

The latest news around Julian Assange and Wikileaks is the headline story about Facebook being a spying tool.

As Assange said in his interview with Russia Today Facebook can easily yield to the pressure of US Government to hand over user information. Even Facebook users themselves are making voluntary work for the US intelligence by posting personal data and inviting friends to their social networks.

From Assange point of view Google, MSN, Yahoo and other major internet companies are a part of US intelligence network.

However according to Facebook spokesman Facebook doesn’t respond to pressure.
We don’t respond to pressure, we respond to compulsory legal process. There has never been a time we have been pressured to turn over data — we fight every time we believe the legal process is insufficient. The legal standards for compelling a company to turn over data are determined by the laws of the country, and we respect that standard.


Matthew Panzarino published in his blog post the document, showing what requests an investigation office has to fulfill in order to achieve Facebook user information. The information possible to aquire consists of:
User ID number
Email address
Date and Time of your account’s creation
The most recent logins, usually the last 2-3 days
Your phone number, if you registered it
Profile contact info
Mini-feed
Status update history
Shares
Notes
Wall posts
Friends list
Groups list
Future and past events
Videos
Photos
Private messages
IP logs (computers and locations you logged in from)

Just about everything you ever posted on Facebook.

Again the salient issue behind this is the privacy issue in online environment.
As Evans in his article “The Online Advertising Industry: Economics, Evolution and Privacy” states, the online audience can be divided into three major groups. First group is aware of the privacy issue and practices control over their private information – they either don’t use sites that insert “cookies” or they delete them on a regular basis. The second group consists of the ignorant users, who don’t know that private information on them is being gathered, and finally the third group consists of users who agree with information gathering.

The privacy issue is a thin line. Sometimes we cross it voluntarily, sometimes a third party intrudes in our lives. However, it is not a new concept that, what one wishes to keep private, one should not write down.

Resources:
Matthew Panzarino (2.5.2011) http://thenextweb.com/facebook/2011/05/02/heres-what-happens-when-the-police-subpoena-your-facebook/
Brad McCarty (3.5.2011) http://thenextweb.com/facebook/2011/05/03/facebook-fires-back-at-assange-we-dont-respond-to-pressure/
Matt Brian (1.5.2011)http://thenextweb.com/facebook/2011/05/02/wikileaks-founder-facebook-is-the-most-appalling-spy-machine-that-has-ever-been-invented/
Kashmir Hill (3.5.2011) http://blogs.forbes.com/kashmirhill/2011/05/03/facebook-responds-to-julian-assanges-spying-machine-allegations/
Nina Mandell (2.5.2011) http://articles.nydailynews.com/2011-05-02/news/29521537_1_julian-assange-facebook-users-facebook-spokesman
David S. Evans (2009). The Online Advertising Industry: Economics, Evolution, and Privacy. Journal of Economic Perspectives. Accessed at SSRN http://papers.ssrn.com/sol3/papers.cfm?abstract_id=1376607

sreda, 4. maj 2011

Data breach

One of the more sensitive objects in everyday life is dealing with credit cards. Many have heard of (or even experienced) a credit card fraud, but usually in connection with ATMs.

Recently there has been a massive internet data breach at Sony’s. Around 77 million of personal information has been stolen. There is no evidence that credit card data had been taken, however the not encrypted personal information (name, date of birth, etc.) could have been exposed to a potentially dangerous third party. Many have ignored the fact that FB users (and other social network users) make personal information publically accessible willingly making internet data breach unnecesaary.

Regarding from the corporate communication angle, Sony responded correctly (although a little bit late) and made the occurrence public. In many cases goes the internet crime by unnoticed, because victims are scared of public embarrassment.
Certainly Sony had gone through a dilemma of either informing its customers or not – personally I think they made a good decision in going public. Their customers will be more aware of possible scams and will know how to react.

Although Sony has been exposed to public embarrassment, they managed to keep at least some trust of their customers, although many of them feel reluctant to give away their credit card details in the future.

Personally I don’t use the credit card much or often, I also don’t store much money on it as I only use it on special occasions – shopping on trusted internet pages or travelling. But one can not avoid dealing with credit cards nowadays, so how to protect oneself in times when online shopping is a everyday occurrence?

Scambusters created 21 tips to help you avoid inconveniences regarding credit card crime.

Be vigilant, be safe.

ponedeljek, 4. april 2011

Online footprints

Leaving traces in the offline world is a sign of existence. What can tell you more about your roommate being “among the living” than unwashed dishes left to dwell in the kitchen sink?

Online presence is nowadays almost required. As Madden et. al. have discovered in 2007: “One-in-ten internet users have a job that requires them to self-promote or market their name online.” If we inspect our current way of life, the numbers must have only risen.

Feeling the pressure to be a part of online society, one is encouraged to create profiles on social networks, contribute in forums and post in blogs. All of these are our online footprints, traceable back to our identity. It is illusionary to believe one could separate his online identities from one another.

According to Louise Fletcher at blue sky blog your online footprints is everything you ever did online publicly – a FB profile, a comment, a book-review, …

What do we know of our online footprints?

1) It can boost or harm our career

Many information regarding online footprints warn us of the possible damage it can do to our career.

As not many people search for their name on Google or other search engines, be sure that the possible employer does. Can you stand behind what is found online? Are you proud on every single trace of your online existance?

There are many tips available on how to groom your online appearance and also on how to present oneself in the best possible light.

2) It gives away our personal information and preferences

Forgot about that forum on computers or fan-fiction? Did you leave your address and phone number to register?
Consider on revisiting those pages, deleting information or even profiles if you don’t use them anymore. It also might be wise to reconsider all the pictures available under your name – are they really appropriate for the whole world to see?
(Don't you just love the FB "Tag a friend on the picture" function? I didn't even know some photos of me existed!)

3) It’s forever

Online footprints don’t just go away even though we don’t use the sites or profiles. So basically, all you have ever written or contributed to the web, stays there unless purposely deleted. Although one might find this intriguing, it is in a way also scary.
Imagine: "Granny, I didn't know you once were a goth partying like animal."

But all is not bad.

“Unlike a carbon footprint, a large online footprint isn’t necessarily a bad thing; often it is a sign of popularity, prestige, and influence in the online community.”

We can also use online footprints to our benefit. Have you ever considered about online self-branding as a strategy for boosting up your employment possibilities?
The only thing you have to be sure of is to exchange the negative with the positive information.

For more reading go to these pages:

Erase your Online Footprint (10.3.2009) http://dukelawref.blogspot.com/2009/03/erase-your-online-footprint.html

Mark Shead, 2010, http://www.productivity501.com/your-online-footprint/8419/

Madden, Fox, Smith, and Vitak. (16.12.2007) Digital Footprints: Online Identity Management and Search in the Age of Transparency http://pewresearch.org/pubs/663/digital-footprints

MacGateway: Minimize Your Online Footprint http://macgateway.com/featured-articles/minimize-your-online-footprint-for-privacy-security-and-productivity/

sreda, 30. marec 2011

Writing a blog no one reads

There are thousands and thousands of blogs available online. Some are scientific, some are personal, some are business and some, well, some are just crap.

The first question that arises is: Who reads all of this?
The second: Who writes all of this and WHY?

I was impressed by all the instructions offered on the internet on the topic of blogging.
Some of the more impressive:
- How to write a Blog That People Want to Read
- How to write a Famous Blog
- Writing a Good Blog – For Dummies

Of course there is also abundance of especial blog post tutoring people with exact instructions on improving the readability of their blogs:
- Write long post and No one will read them

The author says: "If you prefer the left side of the picture, read a book."

- How to stay motivated writing a blog
- 5 Reasons Why You Need To Write Blog Articles

Having so many instructions and help offered online, one would imagine every blog will have at least 10 or more dedicated readers/followers. But, alas, it is not always so. And even if there are followers, how do you know they are actually reading what you write, unless they leave a comment?

So basically, we are blogging for our own sake – as means of self-expression or in some cases even self psychoanalysis.

The real question behind all of this is thus: what psychical need drives people to write blogs (no one reads)?

From the top of my head I can find some answers:

- it is cheaper than going to a therapy
- blogs are the new diaries (helping storing events and processing them)
- people are of the sharing kind (want to let the world know about their ideas, conclusions, etc.)
- we all want to be famous

The only reason I find utterly boring is – if everyone else does it, why shouldn’t I? It sounds too teenager-like.
But also serious literature has been written on the topic.

To name only two:
Bonnie A. Nardi, Diane J. Schiano, Michelle Gumbrecht (2004) Blogging as social activity, or, would you let 900 million people read your diary?

Lilia Efimova, Aldo de Moor (2005) Beyond personal webpublishing: An exploratory study of conversational blogging practices.

So “to blog or not to blog – this is the question.”
Why do you do it?

Facebook in Japan – cultural differences

The question that is troubling Facebook marketers is, why can't Facebook be successful in Japan, despite the invested 8.5 billiard dollars in marketing projects?

Facebook (2 mio. Japanese users) has many competitors in the land of the rising sun – Mixi (21.6 mio. Japanese users) , Gree (22.5 mio. Japanese users) and Mobage-town (21.7 mio. Japanese users).
The main questions are: How is Facebook different from the japanese SNSs?

There are many reasons:
1) Cultural differences

Paul Sawers says: "culture has a big say in which networks take-off…and which don’t."

Culture does matter and the key factor for social network sites’ popularity in Japan is the concept of anonymity.

"Whilst Facebook is all about the people behind the profile, the Japanese web population typically like their privacy, with nicknames, pseudonyms and other monikers used to disguise their true identity. And this is what the likes of Mixi and Gree offer. Twitter offers this too, with users able to shield their true identity behind whatever username they choose." (Sawer, 2011)

Also, in contrast to Facebook, Mixi offers the “ashiato” (“footprint”) functionality, which enables to see who visited your profile, making it more transparent for the user. Furthermore, Mixi enables users to decide for themselves what context is to be displayed to what circle of friends.

Facebook is all about "you" and the "you" in Japan tends to stay private. Mixi is a community-centric site, where users gather in communities to connect with people of similar interests. Anonymity is the key again, as they don’t worry about who is talking but rather what is being said.

"Mixi is less about interacting with friends than it is about interacting on hugely popular community pages where personal identity isn’t quite so important. And it offers greater control not only on what personal information is revealed, but which friends get to see it." (Sawers, 2011)

As the Japanese Mobile SNS Study 2010 shows, japanese users tend to use mobiles to access their profiles.

Apart from Mixi, which focused on 150 character message sending, the Gree and Mobage-town SNS focuse on mobile gaming, offering different mobile gaming applications.

But cultural difference is not the only reason Facebook is failing.

2) Timing

As Sawers puts it, timing really is essential in this business and at while entering the japanese market Facebook was already facing tough competition.
Mixi was developing in Japan at about the same time as Facebook was developing in the USA and was the Japanese equivalent of Friendster.

Next big hindrance is the 3) Language.

Facebook was translated to Japanese as late as 2008 the same year as Twitter. But Japanese was the first foregin language availabe on the Twitter platform. Also, The Japanese writing system enables more use of the 140 characters than other languages – thus a lot more information can be captured in a single tweet making Twitter a fascinating tool with currently 10 mio. Japanese users.

Concluding with the words of Shaffer "Will FB blend in Japan? Only time will tell…"


Mixi


Gree


Mobage-town

Resources:
Staš Ivanc (11.1.2011) Japonci so raje anonimni. Facebook na Japonskem. http://www.delo.si/clanek/135948
Neal Shaffer (19.1.2010). Facebook in Japan: Will It Blend? http://windmillnetworking.com/2010/01/19/facebook-in-japan-will-it-blend/
Alexei Poliakov. Japan Mobile SNS Study 2010 http://www.slideshare.net/yaromir/japan-mobile-sns-study-2010
Paul Sawers (2.2.2011) Why Twitter outguns Facebook in Japan. http://thenextweb.com/socialmedia/2011/02/02/why-twitter-outguns-facebook-in-japan/
Japan's Social Networking Sites Full of Shy Lurkers. http://goldsea.com/810/06social.html

četrtek, 17. marec 2011

The Problem of "Likejacking"

While searching information about Facebook, I came across this interesting term: Likejacking. It’s combined from like + clickjacking. And because I was curious what clickjacking was, I post a definition:

“Clickjacking, also known as a "UI redress attack", is when an attacker uses multiple transparent or opaque layers to trick a user into clicking on a button or link on another page when they were intending to click on the the top level page. Thus, the attacker is "hijacking" clicks meant for their page and routing them to other another page, most likely owned by another application, domain, or both.” (By OWASP)

As I understand Likejacking, it works like this: With the help of programming techniques the Like button is invisible and positioned over another element on the page, and when you are clicking to the desired content you unwillingly “like” the site and via Facebook share it with your friends through News Feeds and your Wall.

Or as Sarah Perez (2010) puts it:
“Security researchers are warning of the newest Facebook threat, something they're calling "likejacking," a Facebook-enabled clickjacking attack that tricks users into clicking links that mark the clicked site as one of your Facebook "likes." These likes then show up on your profile and, of course, in your Facebook News Feed where your friends can see the link and click it, allowing the vicious, viral cycle to continue.”

She also warns from the malicious software embedded in the site:
“After clicking through on a link, victims don't get to see the promised content, but rather a blank page reading "click here to continue." This page contains the clickjacking worm (Troj/Iframe-ET) embedded via an invisible link. Click anywhere on the page and the message is posted to your profile and News Feed, allowing the worm to further its spread.” (Perez, 2010)

The lures that are used to trick the unknowing internet user are different: From entertaing topics such as:
"LOL This girl gets OWNED after a POLICE OFFICER reads her STATUS MESSAGE."
"This man takes a picture of himself EVERYDAY for 8 YEARS!!"
"The Prom Dress That Got This Girl Suspended From School."

(by Perez)


(by Jackson)

to tragic events like the Indonesian Tsunami in 2004, the death of Michael Jackson and recent events in Japan.

The problem of likejacking is, that Facebook offers it a tremendous opportunity to spread fast. Jackson (2011) puts it like this:
“Scams like this used to be called clickjacking, but Facebook has made it a lot easier for these little tricks to go viral, spreading to hundreds of thousands of users within a matter of minutes. Because the site, which now has more than 600 million active users, has changed the game for scammers by providing such scale, the term has been modified to Likejacking when it applies to Facebook.”

The other problem is the abuse of personal information stored on Facebook or unaware of the threat submitted to the scammer/“hijacker” via a survey, one is asked to fulfil in order to look at the promised content (Jackson, Halsey).

What you can do about it is quite simple: Once you realise you have been scammed, you should delete the like and the News Feed from your Facebook profile and possibly apologise to friends. And as Jackson advises if you have your phone number posted on Facebook you should keep an eye on your bill, just in case.

If we avoid the ethical question of abusing tragic events for such scams and rather focus on the question of privacy and personal data abuse, one can experience through malicious software on the internet, we can conclude that there is not enough emphasis put on the dangers one can undergo through innocent social community sites like Facebook.

People are constantly instructed not to talk to strangers, to check the ATMS before they use them, not to give their personal data or even credit card data via phone and lock the doors and possibly bolt them as well.
But then in the secure environment of our living rooms we open a window to the scammers that await us on the internet.

I don't want to sound paranoid so maybe it would be best to stop right now. I'm not aware of any school programmes that would instruct minors what information they should share with their friends online. And obviously no one is troubled by the fact, that even though Facebook demands that their users are at least 13 years old, many children lie about their age, just to be a part of the “society”.
What are your thoughts on the matter?

Sources:
OWASP (2011) “Clickjacking”
at: http://www.owasp.org/index.php/Clickjacking
Jackson, Nicholas (14.3.2011) “FouTube and Other Viral Likejacking Facebook Scams”
at: http://www.theatlantic.com/technology/archive/2011/03/foutube-and-other-viral-likejacking-facebook-scams/72426/
Perez, Sarah (1.6.2010) “Likejacking” Takes Off on Facebook.
at: http://www.readwriteweb.com/archives/likejacking_takes_off_on_facebook.php
Constantin, Lucian (14.3.2011) Facebook Likejacking Scams Lure Users with Japanese Tsunami Videos
at: http://news.softpedia.com/news/Facebook-Likejacking-Scams-Lure-Users-with-Japanese-Tsunami-Video-189204.shtml
Halsey, Mike (2011) Facebook users become the latest vistims of the Japanese Tsunami
at: http://www.ghacks.net/2011/03/14/facebook-users-become-the-latest-victims-of-the-japanese-tsunami/

ponedeljek, 14. marec 2011

Japan earthquake – the use of earthquake and tsunami early warning system

Friday was devastating for Japan. The earthquake alone was powerful (8.9), but the 10m high tsunamis swept everything away. In the light of recent events, I decided to look into the Japanese earthquake early warning system. The JMA (Japan Meteorological Agency) launched the earthquake early warning system in 2007. After a P wave of an earthquake is sensed by a sesmograph the information about the location and strength of the earthquake is distributed through mass and addressable notification media within seconds. This system enables people to take precausionary action before first earthquake waves reach them. It still maybe only seconds and there are still limitations with the system as data is gathered and processed within seconds, but nevertheless it helps save lives.
As tsunamis are an even bigger threat to islands and coastal regions all around the Pacific, also JMA launched a tsunami early warning system, which functions in nearly similar to the earthquake warning system. The system was further developed after the Christmas tsunami disaster in 2004. Now the system helps alarm people all around the Pacific coast. Having had actual experiences with earthquakes in Japan, I know how to appreciate such information systems. I remember my first bigger earthquake in my 1 year stay in the land of the rising sun. It wasn’t a severely strong earthquake (5) and I didn’t realise it was an earthquake at first. I assumed the wind was blowing so hard, that my room swung like a tree house. (However it isn’t usual for a whole 4 floor building to swing like a tree house, is it?) After receiving a phone call from my Slovene friend half in panic instructing me to open the iron door of my room before they get stuck and to turn on the TV for further information, I realised that maybe we are having something more than ordinary wind. In the same moment as I turned on the TV, the first images from public transport surveillance cameras were showing the epicentre, the caused damage and tsunami alerts. That really is a fast information flow. Obviously it would be even better to fully avoid human casualties with a system that would enable earthquake and tsunami information even earlier, but I sincerely doubt if that is possible due to the nature of the disasters.

nedelja, 6. marec 2011

To tweet or not to tweet...

I've just read a newspaper article in Nedelo (yes, on paper :P ) about the 5th anniversary of Twitter “The Power of 140 signs”. Although I registered myself as a member of this new tool of communication, I've only contributed one line and also visited the site once.
The problem with Twitter for me is in its necessity to be active and online all the time. And I'm more one of those people who sometimes don't miss a computer screen for days.
Also the possibility of tweeting from a cell or as they call it nowadays the smart phone is not really that appealing for me: First, I haven't come to terms with my new phone yet – it is defying my mental supremacy and secondly, and I think this is at least of some importanece, I don't know what to tweet about.
The line that was chiselled in my brain from the article is: “Remember: Whatever you tweet can and will be used against you.” (by Žiga Turk)
It is surprising therefore, that so many Slovene politicians have chosen tweeting to be one of their ways of communication. I remember the “scandal” some time ago with our Minister of Justice, who made a public announcement on Tweeter instead of as expected and due to protocol send it via a traditional letter. The problem was the "revealing" of information not ment to be public.
Twitter is certainly a medium one should keep an eye on and if I want to master some new marketing approaches, then following the “new” would be a good start.

petek, 25. februar 2011

Digital World

After graduating from Faculty of Arts at Ljubljana University I decided to take up a masters course Strategic Marketing Communication at Faculty of Social Sciences. With a degree in languages (German and Japanese) I soon realised that the employment market demands additional skills (however helpful knowledge of languages may be), possibly connected with economics, management or marketing.
I chose the class New Media & Society, because I need to gather more knowledge about our »digital world« which is becoming more and more influential in everything we do. The internet and the endless possibilities it offers, changed our way of life and obviously also the rules of marketing. Basically one cannot imagine a company that would lack its own internet page or even internet store.
Personally, I'm not a computer addict or even a fan and still make a great use of a simple paper and pen. I have no real experiences in blogging, tweetting or facebooking, although I have my own accounts on each of the mentioned sites.
A topic that I would find interesting for further examination is the impact and influence the new media have on society, specially with recent political events in mind, the wiki leaks scandals and the Egyptian revolution (supposedly trigged by a facebook group). However I haven't thought of a specific topic or a research question yet.